A couple have shared footage from inside their quarantine hotel room at Heathrow Airport, where they have to have meals left outside the door and resort to washing clothes in the bath.
Elaine and Wagner Araujo say they are "going crazy" in their "prison" room at the Radisson Blu Edwardian hotel, Mirror Online reports.
They have been forced to stay in the hotel after returning from their home country of Brazil, which they flew to on January 11 to visit a sick relative.
The couple, who have lived in the UK for more than 20 years, now have to pay £1,750 each (£3,500) for their 10-day coronavirus quarantine in the accommodation.
Removal man Mr Araujo, 43, shared a video of his room and the chaotic bathroom where they are cleaning and drying their clothes.
He told Sky News: "We need to do the laundry over there (in the bath) because they charge us to do it and they only wash essential clothes and only seven items per week.
"We are going to use more than this in a week."
The couple are drying their laundry on the radiator in the bathroom.
Describing their room, he added: "We are here for four hours and we are crazy already. If you see the room, it's like a prison with a good bed.
"You've got to play cards, read books and sleep for 10 days, that's it."
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Mrs Araujo, 40, added that they planned to return to the UK before quarantine rules came into force.
However, their flight back from Brazil, which is on the UK's "red list", was cancelled and when they changed airline their departure date kept changing.
"Our trip to Brazil was only meant to be a short one but our return flights kept on getting cancelled," Mr Araujo told Mail Online.
Eventually, they arrived back in Britain yesterday (February 15).
The couple, who have four children in the UK currently being looked after by a cousin, now face an eye-watering £3,500 bill for their enforced hotel stay.
"I don't know how I'm going to find the money, it is a lot for me," said Mr Araujo.
The couple claims they cannot leave their room – even for exercise – and they are now desperate to see their children.
Mr Araujo told Mail Online: "There is a television in the room with satellite channels, but they are not very good ones, mainly news.
"Being confined to this room is not going to be easy but I'm sure we'll manage.
"It's a lovely hotel but it feels like an upmarket prison."
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