Mum claims white powder found in caravan after boozy weekend at Butlins site

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A mum has blasted a booking provider after she arrived at her caravan holiday and discovered white powder she suspected was "cocaine" across the static home located on a Butlin's site.

Cara Jaggard, 38, says she spent around £300 with booking provider Lakeside Caravans so she could enjoy a four-night stay at Butlin's Minehead in what she thought would be in "nicer" accommodation.

Although the caravan park is located on the Butlin's Minehead site – bookings and cleaning of the caravans are handled separately by Lakeside Caravans and do not go through Butlin's.

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The mum was "fuming" after they arrived on Monday, June 27, the day after a boozy adult weekend event had taken place.

She said after she spent over an hour unpacking, she opened the cupboards and found traces of white powder sprinkled all over a plate.

Shortly after the shocking discovery, she says her 14-year-old son spotted a white substance scattered across the TV cabinet.

Speaking about the "awful" conditions, Cara told the Daily Star: "I opened up the cupboards and could see powder. I'm aware that there was an adult weekend that had just gone.

"We'd been in the caravan for over an hour before we spotted it – for all I know, if the kids were hungry they could have used that plate."

Cara, who was on holiday with her husband and three kids, said she immediately alerted Lakeside Caravans and spoke to a booking agent.

The mother said a cleaner was sent over to investigate and offered them a deep clean.

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Cara claims the cleaner and his girlfriend came in and also suspected that it could be cocaine.

"He [the cleaner] seemed to get quite panicky and agitated by it all," she said.

"He had his head in his hands. He said to us that we could get moved to another caravan but we had already unpacked everything."

She added: "We also had come down with my older son and his baby, so we specifically booked the caravans near to each other by the lake, so we could support them.

"So that would have meant they would have had to find two vans because I would have wanted to be moved near to them."

The mum-of-three said "it seemed like more hassle" to be relocated so she took up the offer of a deep clean.

"I wanted the place turned upside down because I was fearing due to it being an adult weekend," she said.

"Anything could have happened, especially going into the mouths or the hand of a four-year-old. "

In a description on the Lakeside Caravan website, it states: "The caravans are located inside the Butlins Minehead resort.

"Butlin's entertainment passes are included. A Butlin's admin fee of £10 applies to all bookings."

However, the caravans on the park have nothing to do with the Butlin's brand and are privately owned, but based on their site.

The mum said the holiday park has "gone downhill" and her family will try another Butlin's location, Bognor Regis, next time instead.

Cara added she is yet to receive an apology from Lakeside Caravans, who handle bookings on behalf of people who privately own the static homes.

"Now we are back and have had time to reflect on the situation, it's actually quite shocking," she said.

Lakeside Caravans said they are unable to comment on individual cases.

Butlin's have declined to comment.


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