Prince William is said to have "exploded" when he heard allegations that Prince Harry's wife Meghan Markle was "bullying" their shared staff, according to a royal biographer.
In a new ITV documentary, William and Harry: What Went Wrong? that aired on July 4, a royal expert claimed that it was William who prompted Meghan and Harry to move out of Kensington Palace and into Frogmore Cottage in 2019.
The new documentary explored the fallout between the brothers amid hopeful signs they might repair their fractured relationship after getting together for what would have been their mother Princess Diana's 60th birthday.
Daily Telegraph royal correspondent Camilla Tominey said in the documentary: "There were some very serious and committed professional people working at the palace, who had been left extremely upset.
"They felt like the Sussexes behaviour wasn't appropriate towards them."
Omid Scobie, the co-author of Finding Freedom and a friend of the Sussexes, offered a different perspective.
He said: "Meghan came in driven and ready to work. And that immediately ruffled feathers.
Harry blamed William and Kate for not making Meghan 'feel special enough' – expert
"She is a woman well into her thirties. I think she has proven to herself and the people she has worked with up until that point that she knows what she is doing."
He went on: "She was certainly not someone that was going to change herself just to please the people around her."
Speaking in the documentary, Robert Lacey, author of Battle of Brothers, said: "I am told Prince William exploded.
"He was furious that these people he knew had allegedly been treated with such disrespect.
"Harry flew off the handle in defence of his wife and there was this huge confrontation between the brothers which resulted in the division of the household.
Mr Lacey continued: "I am told that while the story later became that Harry and Meghan wanted to split households, the original impetus was William, who no longer wished to have Harry and Meghan in his household.
"So that was the decisive moment the split happened and what it basically said, was that for William, the monarchy mattered more than his brother."
The Sussexes have always denied the allegations of bullying and described them as a smear campaign and said that, as a victim of bullying herself, Meghan was committed to those who have "experienced pain and trauma".
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